Opal Refund When Your Train Is Cancelled: What TfNSW Will Adjust
Train cancelled and Opal still charged you? What TfNSW will adjust, the 90-day deadline, where the claim form actually is, and exactly what to write.
Everyday Commuter Stories
Real transit stories, fare anomaly insights, and step-by-step refund guides.
Surviving the Silence: How I Almost Quit Before Building FareClaim for Sydney
From the verge of shutting down the servers to automating the frustrating 90 day transit refund maze for Sydney commuters.
Here's why your 50-cent public transport trip might be costing you more — and how to get your money back
Smart ticketing has officially hit the entire Brisbane public transport network for a few years now. While you can now tap on with your phone or credit card for a 50-cent trip, hidden glitches might be quietly draining your bank account. Here’s what you need to know about the new system—and how to claim your money back if you get overcharged.
Spreading FareClaim at the Brisbane Ekka
I passed out about 2,000 flyers so far at Ekka. One parent told me it will be useful for his two kids who often have issues with tap on / off. Best moment ever so far!
My AI Agent Pitched FareClaim to 108 Councillors. It Failed Horribly
I thought I was solving a cost of living problem for local commuters. I learned a hard truth about political self interest instead.
How I Used Claude to Scrape and Build an AI Agent to Email 108 Councillors in SEQ
From physical flyers to automated digital workflows, solving the cold-start problem on a volunteer budget.
I Left 1,200 Flyers on Cars Because I Cannot Afford Ads
How an $8 bet on 1,200 windshields helped us bypass the internet and find our first users.
I Built a Free App for All Public Transport Commuters in SEQ
Stop letting system glitches and hidden default fees quietly drain your cost-of-living savings.
The Fifty Cent Fare Trap
Global wars and rate hikes are squeezing our budgets. Now faulty ticket readers are taking the rest.